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Shipping & Delivery

Find everything you need to know about shipping and delivery at The Card Vault. From estimated delivery times and shipping options to tracking your order and handling delays, explore our detailed articles to ensure a smooth shopping experience.

How much does shipping cost?

We ship worldwide and offer various shipping options to suit your needs. Here's everything you need to know about our shipping costs and services:. Dispatch Times. Royal Mail - Tracked 48. Royal Mail - Tracked 24. DPD - Next Working Day Delivery. DPD

How can I track my order?

Tracking your order with The Card Vault is simple and straightforward! Here's how you can stay updated on your shipment:. Once your order has been dispatched, you will receive a dispatch confirmation email containing the following:. If you have an ac

When will my order be dispatched?

At The Card Vault, we work hard to ensure your orders are dispatched as quickly as possible. Below, you'll find everything you need to know about our dispatch times and policies. Dispatch Times. Same-day dispatch may vary depending on our warehouse w

When do pre-orders ship?

At The Card Vault, we understand the importance of receiving your pre-orders on the official release date. We strive to ensure that your pre-orders arrive as close to the official release date as possible. Here’s how our pre-order process works and w

How long does shipping take?

At The Card Vault, we aim to deliver your orders as quickly as possible. Shipping times vary depending on the option you choose and your location. Here’s an overview of our shipping times:. All shipping methods are fully tracked so that you can monit

Can I update my shipping address?

Yes, you can update your delivery address at The Card Vault as long as your order has not yet been shipped. We understand that circumstances change, and we’re here to assist you in ensuring your order reaches the correct location. To update your deli

Do you offer same-day or expedited shipping?

At The Card Vault, we know how important it is for your orders to arrive quickly. While we do not currently offer same-day delivery, we do provide next-day shipping options to get your items to you as fast as possible. We offer the following expedite

What if my shipment is delayed?

Firstly, we sincerely apologise for any inconvenience caused by a delayed shipment. While delays are rare, they can occasionally happen, especially during busy periods like Black Friday or Christmas. Rest assured, we’ll do everything we can to help y

Can I combine orders?

Yes, you can combine your orders at The Card Vault as long as they haven’t already shipped. To request a merge of your orders:. If you have any questions or need assistance with combining your orders, feel free to contact our support team. We’re here

What happens if my package is returned to sender?

If your package is returned to us, what happens next will depend on the reason for the return. At The Card Vault, we’ll do everything possible to assist you and resolve the issue quickly. Incorrect or Incomplete Shipping Address:. Other Reasons for R

Do you ship to P.O. boxes?

Yes, we can ship to P.O. Box addresses, but it depends on the shipping carrier you choose at checkout. Here’s what you need to know about shipping to P.O. Boxes at The Card Vault:. Royal Mail:. DPD:. If you have any questions or need further assistan