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Pre-Order Information

Stay informed about pre-orders at The Card Vault. Learn about dispatch timelines, delivery expectations, cancellation policies, and more to make the most of your pre-order experience!

What are pre-orders?

Pre-orders are a way to purchase items that have not yet been released. By placing a pre-order, you can reserve your product in advance and ensure you don’t miss out on highly anticipated or limited-stock items. On our website, pre-order products are

What happens if a pre-order is delayed?

At The Card Vault, we understand how important your pre-orders are, and we work hard to keep you informed if there are any delays. Unfortunately, release dates are sometimes adjusted by distributors or manufacturers. When this happens, we take the fo

Can I cancel a pre-order?

Yes, you can cancel a pre-order at The Card Vault if your plans have changed. We aim to make the process as straightforward as possible. To cancel your pre-order:. However, if a pre-order product is delayed past its original release date, customers c

Will pre-orders be allocated?

Pre-orders are a common way to secure highly anticipated products in the trading card industry. At The Card Vault, we’ve been trading for years and have robust processes in place to minimize the risk of allocations. Our years of experience and carefu