What happens if a pre-order is delayed?Updated 7 months ago

At The Card Vault, we understand how important your pre-orders are, and we work hard to keep you informed if there are any delays. Unfortunately, release dates are sometimes adjusted by distributors or manufacturers. When this happens, we take the following steps to ensure you’re updated:

How We Notify You

1. Email Notification:

   • If a pre-order is delayed, we automatically send an email to let you know.
   • The email will include the new release date provided by the distributor, if available.
   • Please check your junk or spam folder, as these emails may occasionally end up there.

2. Product Page Update:

   • We update the product page on our website with the latest release date so you can always find the most up-to-date information.

What You Can Do

• If you missed the email or need further clarification, don't hesitate to Contact Us; we’ll be happy to help.
• You can also check the product page regularly for updated release dates.

We appreciate your understanding and patience when delays occur. Rest assured, we’ll keep you informed and ensure your pre-order is shipped as soon as the product is released.