We're always here to help! Our working hours are between 9am-5pm (UK time). If you have any questions, concerns, or need assistance, you can reach us through the following channels:. Live Chat: The quickest way to get in touch! Our live chat is avail
At The Card Vault, we value our customers and strive to offer competitive prices on all our products. That’s why we’re proud to provide a Price Match Promise to ensure you always get the best value when shopping with us. To request a price match, sim
At The Card Vault, we currently operate as an online-only store, allowing us to serve customers across the UK and beyond. While we don’t have a physical storefront at this time, we’re always exploring ways to enhance the experience for our customers.
Yes, we can provide VAT invoices upon request. If you need a VAT invoice for your order, simply follow these steps:. If you have any additional questions or need assistance, don’t hesitate to contact us. We’re happy to help!
Yes, The Card Vault is VAT registered. Our VAT registration number is:. GB383914077. All prices on our website include VAT, where applicable. If you need a VAT invoice for your purchase, please contact our support team, and we’ll be happy to provide
At the moment, The Card Vault does not offer B2B accounts. However, we are always exploring new ways to expand our services and support businesses. If you’re interested in B2B opportunities, feel free to contact our support team. We’ll consider your
At The Card Vault, we always strive to price our products as competitively as possible to offer you the best value. Additionally, we have a Price Match Promise, ensuring you get the best deal. If you’re interested in purchasing items in bulk, we enco
At The Card Vault, we’re always adding exciting new products and running special offers. Here are the best ways to stay updated and never miss out:. The best way to stay informed about new arrivals, pre-orders, and exclusive deals is by joining our n
Yes! At The Card Vault, we love rewarding our new customers. When you sign up for our newsletter, you’ll receive a unique discount code to thank you for joining us. Join Our Newsletter:. Start Shopping:. In addition to the sign-up discount, you can a
Yes! At The Card Vault, we’re excited to offer a Loyalty Program designed to reward you for every purchase and interaction with us. Our program allows you to earn points on every order, which you can redeem for discounts and exclusive rewards. As you
Yes, The Card Vault runs sales and promotions throughout the year! Whether you’re a collector yourself or buying for someone else, our sales are the perfect opportunity to grab your favourite products at discounted prices. In addition to Black Friday
Yes, we do! At The Card Vault, we’re proud to host a Discord server where our community connects, shares, and stays updated on everything trading card and collectibles-related. Click the link below to join our vibrant community and start connecting w
We do not currently have a contact number, but we’re here to help and offer several easy ways for you to get in touch with us:. Email: Reach out to us anytime via email using our Contact Us page, and our team will respond as quickly as possible. Live
Yes, we do! We make every effort to attend as many trade shows as possible!. Trade shows are one of our favourite ways to connect with our customers and fellow collectors. There’s nothing quite like meeting you in person and chatting about our shared
We're currently unsure when Destined Rivals will be available for pre-order. Please sign up for our newsletter or the back-in-stock emails from the product page.