When will I receive my refund?Updated 7 months ago

At The Card Vault, we aim to process refunds as quickly as possible. Here's what you need to know about the refund process and timelines:

Refund Confirmation

Once we have actioned your refund, you will receive a confirmation email from us. This email will confirm that the refund has been processed on our end.

Refund Processing Time

After we process your refund, the transaction is handled by your bank or payment provider. Typically:

• Refunds can take up to 5 working days to appear back in your account, depending on your bank's processing times.

What If I Don’t See My Refund?

If your refund has not appeared in your account after 5 working days, please reach out to our support team for assistance. We’ll be happy to help resolve the issue and provide any necessary information.

Need Help?

For any additional questions about refunds, feel free to Contact Us. We’re here to assist you!