How do I cancel my order?Updated 3 months ago

Orders can be cancelled any time before dispatch, but a 3% cancellation fee will apply. This fee is deducted from the refund to cover non-refundable payment processing costs incurred during the original transaction.

However, if a pre-order product is delayed past its original release date, customers can cancel and receive a full refund with no cancellation fee.

To cancel your order, please get in touch with us via email or live chat. Our support team will be able to action this for you.

Orders can only be cancelled before they have been dispatched. If your order has already been dispatched, please see our returns policy for further information.